The Indonesian Customs Process: What You Need to Know

Indonesia is a country with a growing economy and a large population. This makes it a potential market for businesses that want to import goods from Indonesia. However, it is important to understand the Indonesian customs process before you start importing.

The Indonesian Customs Process: Declaration and Clearance

Declaration: The declaration process begins when the goods arrive in Indonesia. The importer must submit the following documents to the customs authorities:

  • Commercial invoice: Describes the goods being imported.
  • Packing list: Lists the contents of each package in the shipment.
  • Bill of lading: Shows that the goods have been shipped.

The customs authorities will review these documents to determine the value of the goods and the applicable customs duties and taxes.

Clearance: Once the customs authorities have reviewed the declaration documents, they will determine whether the goods meet all import requirements. If the goods meet all requirements, they will be cleared by customs. If not, the importer must address issues before clearance.

Import Requirements

The import requirements for Indonesia vary based on the type of goods being imported. Some goods, like food and medicine, may have import restrictions or prohibitions. Others, like textiles and electronics, may be subject to tariffs or quotas. Check with Indonesian customs authorities for specific requirements.

Using a Customs Broker

A customs broker can assist with the declaration and clearance process, helping you understand customs requirements and ensuring accurate and complete documents.


Lilasia is an online marketplace that sells products from Indonesia. Lilasia can assist with the import process, including customs clearance, with a team of experts ensuring a smooth and efficient process.


Additional Tips

  • Start planning early: The customs process can take weeks or months. Plan early to have enough time.
  • Be prepared to pay duties and taxes: Factor these costs into your pricing.
  • Be patient: The customs process can be slow, so patience is key.

By following these tips, ensure a successful import experience.


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